Frequently Asked Questions

Find answers to common questions about our products and services

Yes, every batch of our peptides undergoes rigorous third-party testing using HPLC and mass spectrometry to ensure 99.9% purity. We provide certificates of analysis upon request.

Lyophilized (freeze-dried) peptides should be stored in the refrigerator (2-8°C). Once reconstituted, they should be stored in the refrigerator and used within the timeframe specified in the product instructions.

We offer expedited shipping with temperature-controlled packaging to ensure product integrity. All orders are shipped discreetly with tracking provided. Shipping times vary by location but typically arrive within 3-5 business days.

We currently ship to select countries. Please check our shipping page or contact our support team to verify if we ship to your location.

Due to the nature of our products, we cannot accept returns once shipped. However, if you receive a damaged or defective product, please contact us within 48 hours with photos and we will provide a replacement or refund.

Each product page includes detailed information about benefits and applications. We recommend consulting with a healthcare professional before starting any peptide regimen. Our support team is also available to answer general questions.